"A Partner In Quality... Today and Tomorrow."
ISO 9001:2015 Certified
Customer experiencing quality complaints due to burr generated during manufacturing
Some personal names and customer names are left off the testimonial to protect the integrity of our customer base.
“I wanted to express my thanks to the both of you along with your team members for all the hard work done during the recent screening process at Harris Communications. Not only was I impressed with the daily through-put but your team’s commitment to quality work was remarkable. I also appreciated your efforts to ensure everything was properly set up and ‘going the extra mile’ by supplying inspection data on a daily bases.
I’ve often heard people say ‘I want to make a dent in the universe’ but then think that this can only be done if you’re a Steve Jobs or some other ‘high-profile’ individual. I disagree. I believe that no matter an individual’s vocation is, they can ‘make a dent in the universe.’ While screening batteries may not be perceived as the most ‘glamorous’ job in the world, your team’s impact created a positive ripple effect, both for MicroSun and Harris. Had any one of those team members not been there, they would have been missed.
I wish EEP Quality Group further success and look forward to working with you and your team on future opportunities.”
Sr. Manager of Programs, Military & Govt. Business
Producer of customized power solutions and battery packs
“If I may concur whole-heartedly with what Mike Stein said (above) and add that the experience prior to actually doing the work was very impressive.
The document sharing and setup is worth mentioning. Your emphasis on customer service, immediate feedback, sense of urgency, and collaboration in accomplishing the effort it took to bring on team members that care was by far extraordinary.
One last comment, if you need a reference from MicroSun, please do not hesitate to reach out to me.”
Director of HR
“I wanted to take this opportunity to thank you and your staff at EEP Quality Group Inc. for the excellent service and support that you provided to New Process Gear. I can recall a number of times that your staff promptly and effectively responded to our needs and customer assistance. Your extensive knowledge of processes, metrology, and customer management helped to mitigate potentially costly issues.
Additionally, and equally important, your staff always responded promptly and acted in the most professional manner. Thanks again for your consistent support, and keep up the great work!”
Voice of the Customer Manager
“Dear Jeff, Vince and EEP Quality Group Team,
I know you never hear it enough… thank you for all you have done for us here at Forteq.
Between the last minute notices with liaison work anywhere in the world… to stop a line down situation with our customer… to getting a crew together to work through the night sorting parts so that we do not have to expedite product… your team is always there for us.
The training you have provided our team has been of great benefit to our company and to our employee self-esteem. We look forward to our upcoming training.
I do not recommend very many companies to other groups, but with the effort and the integrity that your team provides on every project, I cannot help but to recommend the excellence of the EEP Quality Group to anyone striving for excellence. Thank you!”
Senior Quality Engineer
Automotive Injection Molding
“It has been a pleasure to work with your company over the past few years. I would like to take the time to thank your team for all of the efforts that you have put forth to make our business run seamless in spite of the adversities faced in day to day production issues with purchased parts. Your Syracuse team, especially the management team, has shown exemplary effort and commitment to our operations. With the difficulties involved in our plant wind down, the services that you have provided, has made the transition of parts to Mexico and Muncie tolerable in light of the situation.
I wish the best for you and your team during the remainder of this wind down. Wherever my future lies, I will recommend your team for the services you provide.”
Manager Supplier Quality
“EEP continues to be a valued partner in the manufacture of our fabric over foam shielding gaskets. Since we outsourced the manufacturing of our products to EEP, we’ve realized significant cost savings while exceeding customer quality expectations. These improvements have been achieved through the implementation of lean manufacturing methodologies such as 5s, Kanban, and Continuous Improvement, to name a few. In addition, their engaged workforce possesses a ‘can do’ attitude demonstrated by their willingness to do whatever it takes to satisfy an urgent customer order, or achieve a key business objective. I look forward to future successes and business growth as a result of our partnership.”
Electronic Materials Manufacturer
“We have always appreciated the quick response that we get from EEP’s staff, as it is essential for our business to have the products in stock when our customers require the items. We want to express the gratitude we have found with EEP, supporting us both economically and efficiently. We look forward to a long and successful working relationship with the EEP Team.”
"EEP Quality Group came through for us at a time when we faced our biggest challenge; a huge product launch of our Write n' Seal brand labels for Staples Office Supply stores. We were unsure of how to go about assembling our product and fulfilling purchase orders. Never having faced such a large job, it was imperative to find the right partner. Fortunately, we found EEP Quality Group. Through EEP's process, our product was assembled and our obligations fulfilled on-time and under budget. Their thoroughness in adhering to necessary guidelines during production saved us additional time and expense after our product hit the market place. Without EEP, I doubt our launch would have been the success that it was. Thank you!"
Producer of Consumer Media
“Century Mold has been a leading injection molder in the automotive industry since 1978. We began working with EEP a few years ago through Vince Germano. During this time EEP has proven itself to be a very reliable, dependable and accurate group.
With the standard of 0-ppm in the automotive industry, EEP has shown through its results, that they are up for that challenge. During these past years EEP has taken on responsibilities from completing large shroud assemblies down to tedious visual inspections on small automotive parts.
As a quality engineer in this very competitive market place, I know how important it is to have reliable people to ensure your team’s success. EEP has provided our company with very reliable resources which in turn led to very successful results.
I have been in this industry now for 20 plus years. I can say with confidence that whenever any of my contacts as me if I know a good sorting / certification house, I always mention EEP first.”
“I just wanted to thank you and your team for your excellent responsiveness and technical support in helping Parlec be successful on our latest Customer initiative. This initiative was the single largest Customer project that Parlec has ever had. We needed a great team in order to succeed, and EEP was able to contribute as a “seamless” part of this great team. I appreciate the professionalism and velocity that your entire staff displayed at all times.
I look forward to continuing to work with EEP in the future to find ways to strengthen Parlec’s mission to be “measurably better” for our Customers.
Thank you again!”
Vice President - Operations
Measurement Device Manufacturer
Contact Us Rochester: (585) 617-4880 / Syracuse: (315) 218-6332