Quality Liaison Network

North American Quality Representative Network

“Local, Personal, Rapid-Response Liaisons”
Customer Interface

Proactively Develop Working Relationship

Avoid Customer Complaints & Problem Escalation

Address Quality Issues

Gather Accurate, Unbiased, Real-Time Data

Manage Containment Activity

Reduce PPM

Product Launch Support
Supplier Interface

Address Quality Issues

Manage Containment Activity

Verify Corrective and Preventive Action

Monitor Engineering Changes

Product Launch Support

Source Inspection

"I wanted to thank you and your staff at EEP Quality Group Inc. for their excellent service and support to Robert Bosch LLC over the last two and a half years.  Your representatives at the sites where you now represent Bosch LLC have been very hard working, cooperative, and giving Bosch LLC the best possible image of professionalism to our customers.  Your representatives have shown good technical understanding of our customers' issues, along with customer management skills to reduce the non-issues, and help solve quickly the real issues.
Your office staff, like Tommy DiGirolamo, have always been helpful to resolve billing issues, and straighten out paperwork entanglements.  They are a real team that support you and your field representatives at your office!
Thanks again for your consistent support, and keep up the great work!"
Stephen Dunlap
Robert Bosch LLC